Consultation Skills - Contact Details


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List of CD-ROM Features
 
 Basic Skills
Opening
Listening
Questioning
Explanations
Closing
 
 New Problems
Diagnostic Phase
Encouraging Initial Narrative
Reason For Attendance
Clarifying Health Understanding
Exploring Psychosocial Context

Management Phase
Structuring
Acknowledgement
Acknowledging Emotion
Negotiation
Rapport

 
 Specific Problems
Alcohol
Anger
Bereavement
Breaking Bad News
Chronic Disease
Multi-item Patient
STD
Telephone
Unexplained Symptoms
 
 Assessment
Introduction
Reflective Log
Video
Ask The Patient
Resources